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This paper explores how libraries can use artificial intelligence to enhance information access and improve service delivery.

Artificial intelligence in libraries: redefining information access and knowledge management

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Qualitative study examining AI's improvement of information access in libraries, suggesting enhanced user engagement and service delivery.

This paper explores how libraries can use artificial intelligence to enhance information access and improve service delivery.
Qualitative and descriptive approach
Literature review including scholarly articles and case studies
Analysis of recent developments in AI and library practices
AI enhances information discovery and automates routine tasks.
Libraries can provide personalized user support and seamless access to resources.
Successful integration requires addressing ethical and privacy considerations.

Saleeq Ahmad Dar (2026) studied this question.

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Qualitative study examining AI's improvement of information access in libraries, suggesting enhanced user engagement and service delivery.