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Examines incivility's effect on wellbeing and recovery in employees, suggesting significant implications for workplace culture.
This study examined the relation between daily incivility and afterwork recovery, hypothesizing that workplace incivility would have a negative effect on situational wellbeing, afterwork recovery experiences (psychological detachment and relaxation) and next-morning recovery level. Daily surveys were completed on 5 consecutive workdays by 175 employees in the legal industry. Multilevel analyses controlling for the daily number of hours worked showed that day-level incivility was negatively related to afterwork situational wellbeing and psychological detachment, but not to relaxation. Incivility experienced on 1 day also predicted recovery level the following morning. Results emphasize the ongoing impact of rudeness and disrespect in the workplace on employee wellbeing and offer an explanation for the long-term negative outcomes of what is typically thought of as a less severe workplace stressor.
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Nicholson et al. (2014) studied this question.
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