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July 29, 2026Journal of Smart Tourism

Exploring Tourist Satisfaction and Behavioral Intentions in the Context of Smart Tourism Technologies

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Authors

HDHafizullah DarSBShakeel BasheerNKNisar Ahmad Kakroo

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Overview

Exploratory study assesses how smart tourism technologies affect tourist satisfaction and intentions, suggesting impactful decision-making implications.

Key Points

  • The research aims to explore the effects of smart tourism technologies on tourist satisfaction, attitudes, and behavioral intentions.
  • Adoption of the Stimulus Organism Response framework to conceptualize smart tourism technologies.
  • Utilization of structural equation modeling (SEM) to analyze associations in the study model.
  • Key motivations for using smart tourism technologies include information, personalization, accessibility, facility, security, and interactivity.
  • Perceived smart tourism technologies significantly influence tourist satisfaction, attitude, and intentions to support these technologies.

Cite This Study

Dar et al. (2026) studied this question.

synapsesocial.com/papers/6a69a2aec8da07d9defa65c3https://doi.org/10.1177/27652157261471977
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Also Consider

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  4. 4Tourist Motivations to Adopt Sustainable Smart Hospitality: An Innovation Resistance Theory Perspective2024 · 6 citations
  5. 5Determinants of Smart Tourism Tourist Satisfaction from Sustainable Development Perspective: Empirical Analysis Based on Datong City2025