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August 26, 2025Open Access

Determinants of Smart Tourism Tourist Satisfaction from Sustainable Development Perspective: Empirical Analysis Based on Datong City

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Authors

SYSuxiang YaoNanjing University of Information Science and Technology

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Overview

Empirical analysis reveals technology-enabled experience and service quality drive tourist satisfaction, indicating strong expectations for personalization and system convenience.

Key Points

  • Tourist satisfaction is significantly influenced by technology-enabled experiences and service quality, demonstrating a strong relationship.
  • Empirical analysis using Structural Equation Modeling highlights the dominant role of technological factors in shaping satisfaction.]
  • The study utilizes a framework integrating smart tourism and sustainable development principles to evaluate satisfaction mechanisms.
  • Findings suggest a need for enhanced personalization and convenience in tourism services to meet rising tourist expectations.

Cite This Study

Suxiang Yao (2025) studied this question.

synapsesocial.com/papers/68af63efad7bf08b1eae49achttps://doi.org/10.20944/preprints202508.1823.v1
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1A Study on Tourist Experience Optimization and Satisfaction Improvement under the Empowerment of Smart Tourism—Taking Smart Scenic Area Service Scenarios as an Example2026
  2. 2Exploring Tourist Satisfaction and Behavioral Intentions in the Context of Smart Tourism Technologies2026
  3. 3Smart Tourism Technologies and Tourist Experience: The Role of Digital Safety and Convenience in Shaping Satisfaction and Behavioral Intentions2026
  4. 4Smart tourism technology attributes, destination image and tourist responses: an integrated ECT-SOR model from Vietnam2026
  5. 5Smart Tourism Readiness and Visitor Satisfaction: A Study on Digital Infrastructure, Sustainability, and Service Innovation2025