What question did this study set out to answer?

To examine the influence of leader-member exchange dimensions on organizational citizenship behavior among Generation Z employees in the Indonesian hospitality industry.

March 27, 2025Journal of Economics Business and Accountancy VenturaOpen Access

Relationship Beyond the Task: Leader-Member Exchange and Organizational Citizenship Behavior on Indonesian Generation Z Employees

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Authors

EKEndo Wijaya KartikaPetra Christian University

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Implication

Quantitative causal study demonstrates positive leader-member exchange increases organizational citizenship behavior in Generation Z workers, highlighting the critical role of professional respect.

Key Points

To examine the influence of leader-member exchange dimensions on organizational citizenship behavior among Generation Z employees in the Indonesian hospitality industry.
Conducted a quantitative causal research study surveying Generation Z employees in the Indonesian hospitality sector (N=300).
Assessed four leader-member exchange dimensions: professional respect, affect, contribution, and loyalty in relation to extra-role organizational behaviors.
Leader-member exchange demonstrated a positive and statistically significant overall impact on organizational citizenship behavior.
Professional respect was identified as the most influential dimension driving employee citizenship behavior, followed sequentially by affect, contribution, and loyalty.

Cite This Study

Endo Wijaya Kartika (2025) studied this question.

synapsesocial.com/papers/6a711d07e5469ee92be1ba35 https://doi.org/10.14414/jebav.v27i3.4543

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Implication

Quantitative causal study demonstrates positive leader-member exchange increases organizational citizenship behavior in Generation Z workers, highlighting the critical role of professional respect.

Relationship Beyond the Task: Leader-Member Exchange and Organizational Citizenship Behavior on Indonesian Generation Z Employees

Discussion

Member takes

Implication

Key Points

Cite This Study

Relationship Beyond the Task: Leader-Member Exchange and Organizational Citizenship Behavior on Indonesian Generation Z Employees

Discussion

Member takes

Implication

Key Points

Cite This Study

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