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This is a Quantitative Study study.

October 3, 2025Jurnal Fokus Manajemen BisnisOpen Access

How organizational support enhances organizational citizenship behavior? The mediation role of psychological capital and job satisfaction

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Authors

LMLista MeriaUniversitas Esa Unggul MDMira Kartika Dewi Djunaedi SSSaukani SaukaniUniversitas Muhammadiyah Jember

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Implication

This observational analysis reveals the mediation effects of psychological capital and job satisfaction on generation Z's citizenship behavior, indicating significant outcomes for organizations.

Key Points

Higher organizational citizenship behavior in generation Z is significantly influenced by organizational support.
The study found that job satisfaction and psychological capital are key mediators in the support-citizenship relationship.
Data from a survey of 276 generation Z employees across various Jakarta industries was analyzed using structural equation modeling.
These findings highlight the importance of tailored strategies to enhance organizational citizenship behavior among generation Z.

Cite This Study

Meria et al. (2025) studied this question.

synapsesocial.com/papers/68e040f7a99c246f578b3b76 https://doi.org/10.12928/fokus.v15i2.13859

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Implication

This observational analysis reveals the mediation effects of psychological capital and job satisfaction on generation Z's citizenship behavior, indicating significant outcomes for organizations.

How organizational support enhances organizational citizenship behavior? The mediation role of psychological capital and job satisfaction

Discussion

Member takes

Implication

Key Points

Cite This Study

How organizational support enhances organizational citizenship behavior? The mediation role of psychological capital and job satisfaction

Discussion

Member takes

Implication

Key Points

Cite This Study

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