Lessons from the field: computer conferencing in higher education

This article explores the tensions between the potential of computer conferencing as represented by theoretical models and its actual uses in higher education. An overview of the literature highlights major themes that run throughout this body of research, including claims that the medium: 1. provides a democratic environment due to the equal access afforded to participants; 2. enhances active learning and collaboration; 3. shifts the role of the teacher from classroom leader to facilitator of learning; and 4. encourages more thoughtful participation due to the text-based, asynchronous nature of interaction. Against this backdrop, case studies of courses taught through The New School for Social Research's on-line programme provide empirical data that challenge many of these claims. A discussion of teaching practices related to student participation and perceptions of computer conferencing is also offered to serve practitioners and teacher education efforts.