Determining the performance of collaborative design systems based on AHP sensitivity analysis

Internet information technological advances have transformed customer and supplier collaborative design systems into a major trend. Studies have shown that product data can be effectively exchanged and shared in collaborative design, which can enhance enterprise competitiveness. This study used analytical hierarchy process, sensitivity analysis, and benefits, opportunities, costs, and risks decision-support tools to analyze the collaborative design information system, which can effectively integrate supplier and customer resources in differs industries. Collaborative design information systems employed by the control information system of the Taiwan Freeway Bureau to analyze case studies. Finally, the proposed model can provide decision-makers with a more realistic and accurate description of the risks and challenges involved in controlling collaborative design information systems.