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August 14, 2026International Journal of Healthcare Management

Employee engagement and staff retention in healthcare: Evidence from medical and non-medical staff

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Authors

WTWee Kwan Albert TanDADiana D. Aguila

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Overview

Cross-sectional survey reveals distinct engagement drivers of retention between medical and non-medical staff, highlighting the need for role-specific human resource strategies.

Key Points

  • Investigate the relationship between employee engagement dimensions and staff retention, comparing retention dynamics between medical and non-medical healthcare personnel.
  • Administered a cross-sectional survey to N=199 employees (109 medical and 90 non-medical staff) at an international medical services organization in the Philippines.
  • Used exploratory factor analysis to extract five engagement factors, evaluating their retention impact via regression analysis and MANOVA.
  • Employee engagement significantly predicted staff retention across occupational categories.
  • Leadership and recognition served as common core drivers of retention across both cohorts.
  • Medical staff prioritized workload management and professional development, whereas non-medical staff prioritized recognition and career clarity.

Cite This Study

Tan et al. (2026) studied this question.

synapsesocial.com/papers/6a7ec6eab70b84ec8b913064https://doi.org/10.1080/20479700.2026.2694423
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Also Consider

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