What does this research mean for the field?

Brief, scalable interventions, such as short videos and infographics, significantly increase social media users' willingness to engage in counterspeech and report hateful content. Novelty: ClaimNovelty.INCREMENTAL. Consensus alignment: ConsensusAlignment.NEUTRAL.

What question did this study set out to answer?

To determine whether brief, scalable digital interventions can mobilize social media bystanders to engage in crowd-moderation against online hate.

August 22, 2026Journal of Information Technology & PoliticsOpen Access

Crowd-moderation of hateful content on social media: mobilizing bystanders through scalable interventions

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Authors

KJKristoffer Skovgaard Jensen THTanja Marie Hansen JRJesper Sommer Rasmussen

Discussion

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Overview

Survey experiments show that brief video and infographic interventions increase reporting and counterspeech among social media users, suggesting scalable methods for online crowd-moderation.

Key Points

To determine whether brief, scalable digital interventions can mobilize social media bystanders to engage in crowd-moderation against online hate.
Conducted two large-scale survey experiments in the United States (N = 2,105) and Australia (N = 2,093).
Assessed the effects of 15-second videos, 30-second videos, and still-picture infographics encouraging users to 'speak up, report, support.'
Brief video and infographic interventions increased respondents' self-reported willingness to engage in counterspeech against hateful posts.
The interventions also boosted willingness to report hateful content across social media platforms.

Cite This Study

Jensen et al. (2026) studied this question.

synapsesocial.com/papers/6a895effca7ade938187d4a7 https://doi.org/10.1080/19331681.2026.2720554

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August 22, 2026Journal of Information Technology & PoliticsOpen Access

Crowd-moderation of hateful content on social media: mobilizing bystanders through scalable interventions

View Full Paper

Ask AI

Bookmark

Authors

KJKristoffer Skovgaard Jensen THTanja Marie Hansen JRJesper Sommer Rasmussen

Discussion

Member takes

Overview

Survey experiments show that brief video and infographic interventions increase reporting and counterspeech among social media users, suggesting scalable methods for online crowd-moderation.

Key Points

To determine whether brief, scalable digital interventions can mobilize social media bystanders to engage in crowd-moderation against online hate.
Conducted two large-scale survey experiments in the United States (N = 2,105) and Australia (N = 2,093).
Assessed the effects of 15-second videos, 30-second videos, and still-picture infographics encouraging users to 'speak up, report, support.'
Brief video and infographic interventions increased respondents' self-reported willingness to engage in counterspeech against hateful posts.
The interventions also boosted willingness to report hateful content across social media platforms.

Cite This Study

Jensen et al. (2026) studied this question.

synapsesocial.com/papers/6a895effca7ade938187d4a7 https://doi.org/10.1080/19331681.2026.2720554

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