PulseTrendingJournal ClubResearchersJournalsExplore
Instagram
HomeTrendingJournal ClubExplore
Synapse
⌘+K
Synapse
August 27, 2026MeritsOpen Access

Sustainable Leadership and Corporate AI Transformation in SLA-Aware BPMN IT Business Processes: A Simulation-Based Workforce Role Configuration Analysis with ESG-Oriented Performance Trade-Offs

View Full Paper
Ask AI
Bookmark
Share

Authors

ALAthanasios G. Lazaropoulos

Discussion

Loading...

Member takes

Overview

Simulation study demonstrates context-dependent trade-offs in IT workforce configurations during AI integration, highlighting the need for balanced governance and sustainability metrics.

Key Points

  • To evaluate how different workforce role configurations and AI maturity levels affect SLA compliance, operational costs, and AI dependency risks within BPMN-modeled IT business processes.
  • Simulated IT business process scenarios using a validated MATLAB Simulink environment across varying combinations of human workforce roles and AI maturity levels.
  • Introduced and evaluated a Workforce Sustainability Index (WSI) integrating SLA compliance, operational cost metrics, and AI dependency risk factors representing social ESG goals.
  • Demonstrated that no universally optimal workforce configuration exists across varying IT operational environments.
  • Showed that optimal workforce configurations vary based on leadership priorities, with trade-offs observed across performance-driven, cost-driven, human-centric, and balanced governance orientations.

Cite This Study

Athanasios G. Lazaropoulos (2026) studied this question.

synapsesocial.com/papers/6a8fe9c910c91c1e92621aedhttps://doi.org/10.3390/merits6030023
View Full Paper
Ask AI
Bookmark
Share