The Antioch Company brings lean into the office

Kaizen Blitzes, intense multiday events that shine a light on waste in processes, have netted companies significant savings in manufacturing and other operations functions. But waste still lurks in the dark corners of administrative, support, and other office processes, buried in the accounting dumping ground called overhead. At The Antioch Company, grass‐roots actions have evolved into a pragmatic lean office program, with benefits from lean events extending well beyond the expected savings in process time and cost.