The Influence of Job Promotion, Human Resource Quality, and Leadership on Job Satisfaction With Job Characteristics as an Intervening Variable at the Representative Office of Bank Indonesia Pematang Siantar

This study aims to analyze the influence of Job Promotion, Human Resource Quality, and Leadership on Job Satisfaction, with Job Characteristics as an intervening variable, at the Bank Indonesia Representative Office in Pematang Siantar. The research method used is quantitative research with an associative approach. The population in this study consists of all employees of the Bank Indonesia Representative Office in Pematang Siantar. Data collection techniques were carried out by distributing questionnaires to respondents. Data analysis used the Structural Equation Modeling-Partial Least Square (SEM-PLS) method with the assistance of SmartPLS software. The results show that Leadership (X3) has no significant effect on Job Satisfaction (Y), with a T-Statistic value of 0.971 and a P-Value of 0.166. Leadership (X3) has a positive and significant effect on Job Characteristics (Z), with a T-Statistic value of 2.045 and a P-Value of 0.021. Job Characteristics (Z) has a positive and significant effect on Job Satisfaction (Y), with a T-Statistic value of 6.232 and a P-Value of 0.000. Human Resource Quality (X2) has no significant effect on Job Satisfaction (Y), with a T-Statistic value of 0.409 and a P-Value of 0.341. Human Resource Quality (X2) has no effect on Job Characteristics (Z), with a T-Statistic value of 1.329 and a P-Value of 0.092. Job Promotion (X1) has a positive and significant effect on Job Satisfaction (Y), with a T-Statistic value of 1.739 and a P-Value of 0.041. Job Promotion (X1) has a positive and significant effect on Job Characteristics (Z), with a T-Statistic value of 2.169 and a P-Value of 0.015. Job Characteristics (Z) is able to mediate the effect of Leadership (X3) on Job Satisfaction (Y), with a T-Statistic value of 2.022 and a P-Value of 0.022. Job Characteristics (Z) is able to mediate the effect of Human Resource Quality (X2) on Job Satisfaction (Y), with a T-Statistic value of 1.253 and a P-Value of 0.105. Job Characteristics (Z) is able to mediate the effect of Job Promotion (X1) on Job Satisfaction (Y), with a T-Statistic value of 1.972 and a P-Value of 0.025.Based on the research results, the Bank Indonesia Representative Office in Pematang Siantar is expected to be able to improve the quality of leadership, implement a fair and transparent job promotion system, and enhance job characteristics in order to optimally increase employee job satisfaction.