Business Processes in Construction Enterprises in the Context of Sustainable and Human-Centred Management

Focusing on construction enterprises, this article systematises key approaches for reshaping business processes while placing human resources (HR) at the centre of sustainable transformation.When you look at the organisation from a process-oriented perspective, it's no longer seen as a fixed hierarchy.Instead, it's appreciated as a lively, ever-changing system of interconnected flows that are always creating and sharing value.Relying on digital infrastructuresranging from BIM and AI to sensor-based IoT environmentsprojects are increasingly orchestrated to compress life cycles, curb environmental pressure, and steer performance towards defined goals.In this context, Business Process Management (BPM) is not merely applied as a technical toolkit.Rather, it is constructed as an integrated framework through which processes are redesigned, synchronised, supervised, and strategically aligned with business models and ESG priorities.For the reason that construction activity spans both routinised operations like procurement and highly uncertain, expertise-driven tasks, managerial responses cannot be uniform and must instead be differentiated according to process logic and risk profile.HR enhances sustainabilityoriented behaviours by integrating practices in waste minimisation, energy efficiency, and ethical labour standards through forward competencies.Synchronously, organisational flexibility is being bolstered through targeted training programmes, selective recruitment policies, and culture-building initiatives, ensuring that innovation and environmental accountability are internalised rather than merely superficial declarative.