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A wide range of social and legal relationsis covered by the scope of mediation, from labor and family disputest ocorporate conflicts and criminal proceedings. The purpose of the article is to reveal the content components of the training of modern social workers, regarding their capabilities in family mediation and protection of children’s rights. To achieve the goal of the study, methods of the oretical analysis of scientific works on the outlined problem were used. The article proves that the functions and principles of this institution are key elements that determine the effectiveness of mediation. The principles ensure the transparency of the procedure, the trust of the parties, and establish the basic rules for organizing the process. The functions reflect the legal and social purpose of mediation. Therefore, consideration of the functions and principles has practical, not only theoretical, significance, because they determine how mediation differs from negotiations, arbitration, andlitigation, what result sit can provide, and what tasks it performs. Given the situation that has developed in Ukraine in recent years (pandemic, full-scale aggression), it is necessary to state a high level of conflictin society, in particular, in families. Mediation is one of the methods used in Ukraine in resolving family conflicts, is a type of social service and is enshrined in legislation. The low level of awareness of mediation among social workers themselves and among the population is a significant factors affecting the quality of this social service. Most people do not consider it a social service at all or have not heard of mediation at all, or associate it with non-judicial, alternative, resolution of legal disputes. Such a situation in the training of modern social workers requires a radical change – the expansion of measurest of a miliarize the population with the advantages and essence of mediation. It is shown that family conflicts, especially those related to the division of property, the division of custody of children, divorces and others ensitive issues, have a deep psychological nature, and not only legal. That is why mediation, as an alternative method of resolving family disputes, is designed to take into account the emotional state of the participants in the process, not only to find legally acceptable solutions, but also to help the mover come the conflict constructively. It is not the emotionally-oriented approach that is one of the most important psychological features of family mediation, which allows the parties to express their feelings, expectations and fears in a safe environment. The conflictological aspect of family mediation plays an important role, based on psychological models of conflict management. Managing the stress level of the participants is one of the main tasks of mediation. The development of the communication skills of the parties is another psychological aspect of family mediation, which is important, especially when the conflict is related to joint parenting after divorce. In the context of family mediation, the psychological impact of the conflict on children deserves special attention.
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Halyna Bondarenko (2026) studied this question.
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