Knowledge-sharing routines to promote knowledge value in co-innovation projects

Purpose Knowledge sharing is one of the main benefits attributed to participation in co-innovation projects. However, the literature has yet to explain which knowledge-sharing (KS) routines sustain knowledge value generation in such projects. This research investigates which combinations of KS routines generate knowledge value in co-innovation projects. Design/methodology/approach We conducted a qualitative comparative analysis (QCA) using data from 14 co-innovation projects documented by a focal company (Alpha). Alpha is a global developer of software solutions focused on companies of all sizes. Since 2010, Alpha has maintained 26 design and co-innovation centers worldwide, offering specific co-innovation services to support customers in leveraging technology, solving business challenges and creating measurable value. Findings Of the nine KS routines identified in the literature, seven combine to form four configurations that generate high levels of knowledge value. We call these configurations “innovative synergy”, “innovative interaction”, “innovative process” and “innovative result”. Research limitations/implications The research provides theoretical insights into combining KS routines that generate knowledge value in co-creation projects. Practical implications The study offers a practical guide for combining KS routines to foster knowledge value in co-innovation projects. Originality/value This study can serve as a guide for companies seeking to initiate co-innovation projects since it indicates successful combinations of KS routines and best practices for co-innovation projects.