Determinants of Learning Management System Implementation: The Role of Accessibility, Usability, and Digital Literacy on Students Satisfaction in UiTM Campus Seremban

Learning Management Systems (LMS) have become a crucial part of higher education and understanding user-centric aspects is essential to maximise their effectiveness. This study aims to examine how usability, accessibility and digital literacy affect students' satisfaction in using LMS at Universiti Teknologi MARA (UiTM) Seremban Campus. A quantitative survey design was used and data were analysed using descriptive statistics, Pearson correlations, and multiple regression analysis and 386 undergraduate students were included across 3 faculties. The results show that there are significant positive relationships between each of the three underlying concepts of usability, accessibility, and digital literacy with the students' satisfaction. Digital literacy and usability were found to be the strongest variables, showing that although stable access to the system is crucial, adequate digital competencies among students and an intuitive system design are essential for improving digital learning. This research provides empirical evidence from a branch campus context and concrete suggestions for institutions to fine-tune the LMS design and provide targeted digital literacy support.