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August 11, 2025

Engagement and outcomes of patients selecting providers in a technology-enabled treatment platform

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Authors

VFValerie L. Forman‐HoffmanEHEdward HsyehMKManoj Kanagaraj

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Overview

Retrospective study shows improved clinical outcomes in patients selecting providers based on characteristics.

Key Points

  • Patients selecting providers showed significant improvement in depression and anxiety symptoms, and reported engaging longer in care because of their choices.
  • Among patients who participated, 60% reported clinically meaningful improvement in depression based on PHQ-9 scores, indicating effective treatment.
  • A real-world retrospective analysis examines the relationship between provider selection and clinical outcomes in 304,251 patients using an innovative mental health platform.
  • The findings suggest that utilizing technology to allow patient choice may enhance treatment effectiveness, supporting the need for further studies on this approach.

Cite This Study

Forman‐Hoffman et al. (2025) studied this question.

synapsesocial.com/papers/68a35ef30a429f79733283c5https://doi.org/10.31234/osf.io/zfv8t_v2
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Patient-provider matching, engagement, and outcomes of a digital mental health treatment platform: real-world retrospective cohort study (Preprint)2025
  2. 2Improvement and Maintenance of Clinical Outcomes in a Digital Mental Health Platform: Findings from an Observational Real-World Study (Preprint)2024 · 10 citations
  3. 3A large-scale evaluation of provider-patient matching in an employer-sponsored mental health program2026
  4. 4Outcomes of evidence-based psychotherapy for healthcare workers: a single-arm prospective cohort study2026
  5. 5Factors influencing virtual collaborative care outcomes for depression and anxiety2024 · 8 citations