The Concept of Creating an Effective It Management System for Commercial Organizations

This article is devoted to the development of a concept for creating an effective IT system for managing commercial organizations. At the present stage, domestic commercial organizations are faced with a systematic tightening of intra-industry competition, with rapid transformations of the social and economic space caused by the digitalization of commodity markets, as well as with increasing requirements for business performance, based on the principles of automating business processes and ensuring sustainable development. Integration of an effective IT system for managing commercial organizations into business activities is one of the competitive advantages, as well as the basis for increasing cash turnover and the effectiveness of operations. The use of an IT system in the management of commercial organizations can solve various problems encountered in the implementation of business activities, in particular, the fragmentation of information data stored in different software products and modules, the influence of the human factor in the implementation of a set of mathematical calculations (high probability of operational errors), a low level of information transparency in the supply chain of products and materials, a fairly low rate of making significant management decisions. One can observe the advantages of integrating an IT system for various industry sectors. Thus, in the financial sector, the IT system allows to reduce operational errors when performing a set of computing operations by up to 40%, and for transport and logistics organizations it helps to save fuel resources by an average of 18% due to the optimization of logistics routes and transportation. Routine tasks solved by employees are reduced by 50%, while a sufficiently high level of cybersecurity is ensured based on the construction of the Zero Trust architecture of the management system of commercial organizations. Therefore, the purpose of the study is to reflect the results of developing the organizational and economic structure of the IT system for managing a commercial organization. Main results of the study: 1) the need to create an organizational and economic structure of the IT system for managing Russian commercial organizations is identified; 2) the characteristics of the stages of creating an effective IT system for managing commercial organizations are highlighted; 3) the results of developing the organizational and economic structure of the IT system for managing a commercial organization are reflected. Research materials: results of marketing research to assess the need for creating an organizational and economic structure of the IT system for managing Russian commercial organizations; development of the organizational and economic structure of the IT system for managing a commercial organization. Research methods: systematization, comparative analysis, contrastive analysis, generalization, abstract-logical method, induction, deduction, systems approach, data conceptualization, graphical and tabular data visualization, construction of an effective IT management system for commercial organizations. Main findings of the study: 1) the need to create an organizational and economic structure of an IT management system for Russian commercial organizations is due to the existing global trends in the digitalization of entrepreneurial activity, the increasing importance of transferring employees to remote work, as well as cyber risks in the activities of small and medium-sized organizations in the business sector; 2) the author highlighted the characteristics of the stages of creating an effective IT management system for commercial organizations: development of an IT strategy, survey of business activities, organizational structure and IT data processing system used in commercial organizations, determination of the architecture of the IT system, its structure and user interface for the implementation of the IT system, operation of the IT system; 3) the concept of creating an effective IT system for managing commercial organizations proposed by the author facilitates the coordination of all target guidelines for business activities within the framework of the IT system, minimizing the likelihood of making classic mistakes and problems in the practical application of software products, as well as the systematic scaling of the IT system to match the rates of sustainable growth and industry competitiveness of a commercial organization.