Observational analysis enhanced operational performance in asset management, indicating a model for retail excellence.
The study presented here focuses on the strategic enhancement of asset management processes at Ochoa Hardware Store, a prominent national hardware company. Through the integration of ISO 9001:2015 and ISO 55001:2014 standards, the research aims to optimize operational performance, particularly within the maintenance and physical plant department of the company. The significance of efficient asset management is duly recognized, especially for a company like Ochoa Hardware Store, which boasts an established market position and a history of steady organizational growth. The study proposes the implementation of the ISO 55001:2014 standard, in conjunction with the existing ISO 9001:2015 practices. This integrated approach is designed to comprehensively address the challenges in the maintenance and physical plant operations, aligning with international protocols for optimal asset management. The primary objective is to elevate the performance and quality of the maintenance department, ensuring it harmonious with the company's growth trajectory and market reputation. The expected outcome is a more efficient, standardized, and quality-focused asset management system, positioning Ochoa Hardware as a model for excellence in retail industry asset management.
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Vargas et al. (2024) studied this question.
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