Perceptions of organizational change by actions of training: systematic literature review

Objective The systematic review presented in this study aimed to investigate the educational actions that impacted on organizational changes and their results. Method The search for articles was conducted in the databases: Web of Science, Scopus, ProQuest, Education Resources Information Center, PsycINFO, Scientific Electronic Library Online, in addition to the dissertation and thesis banks of Universidade de São Paulo and Universidade de Brasília considering the works published between 1999 and 2019. Results Of the articles found, 24 met the inclusion criteria. Self-reported positive improvements in teamwork; increased job satisfaction; willingness to assume a leadership role, motivation to work, and change in the organizational climate; were some of the results found. Conclusion Although there is an extensive literature on organizational change, theoretical, methodological, and empirical gaps on the topic still exist and need to be explored. The review identified the main results perceived by training actions in organizations, as well as the impact of such actions on organizational changes.