Quantitative analysis shows work-life balance and competence significantly enhance prison employee performance, suggesting practical management strategies.
The quality of human resources (HR) and effective management are the keys to organizational success. However, the performance of prison employees is faced with significant challenges such as workload due to overcapacity, limited resources, and high work pressure. Although efforts to improve competence continue to be carried out, the results of the performance assessment show that some aspects such as inmate services and security have not reached the optimal target. This study aims to fill the research gap from the results of previous research, with the title The Role of Work-Life Balance and Competency on the Performance of Class Iib Probolinggo Prison Employees with a quantitative method, using 58 respondents and saturated sampling techniques through questionnaires. The data analysis technique of this study uses instrument testing, classical assumptions, multiple linear regression, hypothesis test and R2 determination coefficient. The results of the study show that work-life balance and competence have a positive and significant effect on employee performance. These findings indicate that improving work-life balance and employee competencies can increase the effectiveness of task implementation and service quality in the prison environment. This study provides recommendations for prison managers to develop policies that support work-life balance and competency improvement as the main strategy in improving employee performance in a sustainable manner. The results of the R2 determination coefficient test are 85.4%.
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Rahman et al. (2025) studied this question.
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