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September 20, 2025African Journal of Tourism and Hospitality ManagementOpen Access

Driving Job Performance through Culture—A Mixed-Methods Study in Nairobi’s Classified Hotels

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Authors

LRLucy Chepkoech RotichVMVincent Nyamari MarangaTKTeresa Wangui Kinuthia

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Overview

Mixed-methods study examines the role of corporate culture on job performance in hotels, suggesting empowerment and skill development as key factors.

Key Points

  • Empowerment and skill development significantly enhance job performance among hotel employees.
  • Study found empowerment (β = 0.445, p < 0.001) as the strongest predictor of job performance.
  • Mixed-methods approach involved stratified sampling to select hotels and purposive sampling for interviews.
  • Findings highlight the importance of corporate culture for human resource managers and leaders in the hospitality sector.

Cite This Study

Rotich et al. (2025) studied this question.

synapsesocial.com/papers/68d469c831b076d99fa6680ehttps://doi.org/10.37284/ajthm.4.1.3676
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1IMPACT OF ORGANIZATIONAL CULTURE ON EMPLOYEE’S PERFORMANCE AND JOB SATISFACTION IN HOTEL INDUSTRY2024 · 2 citations
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  5. 5The Role Of Motivation In Mediating The Influence Of Organizational Culture On Employee Performance2024 · 2 citations