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May 8, 2024Jurnal Teknik Industri Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik IndustriOpen Access

Increasing Customer Satisfaction with Quality Function Deployment Methodology Based on Service Quality Analysis

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Authors

JVJohan VazryHHHidayat HidayatPNPandu Yanuar Negoro

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Cite This Study

Vazry et al. (2024) studied this question.

synapsesocial.com/papers/68e6b149b6db643587632e35https://doi.org/10.24014/jti.v10i1.29625
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Analysis of After-Sales Service Quality for Hotel Smart Lock Products Using the Servqual Method and Quality Function Deployment (QFD)2025
  2. 2Increasing Customer Satisfaction Using Integration of Service Quality, Kano and Quality Function Deployment2024
  3. 3Improving the Quality of Hospital Services Through the Integration of Servqual, Kano, and Two Iterations of Quality Function Deployment (QFD)2024
  4. 4Mesuring Customer Satisfaction Using QFD and IPA Methods In Bank Service2024
  5. 5Improving Inpatient Services with the Quality Function Deployment Method2025