Performance of General Bureau Civil Servants in The Regional Secretariat of North Sulawesi Province

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Performance gaps exist among civil servants, with discrepancies between satisfactory and unsatisfactory achievements.
Effective training and motivation are critical factors influencing performance levels in civil service roles.
Descriptive qualitative research used observation, interviews, and document analysis to evaluate performance indicators and contributors to achievement gaps in civil service settings. Performance assessment calls for a more rigorous and objective approach, addressing identified challenges in human resources and training.

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Descriptive qualitative study analyzes civil servant performance in North Sulawesi, highlighting key influencing factors.

Astron et al. (2024) studied this question.

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