Implementation of Civil Servant Performance Management Policy at the Personnel and Human Resource Development Agency of Gunungsitoli City

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Findings indicate that employee understanding of performance planning remains limited, impacting effectiveness.
Performance management refers to regulations like PermenPAN-RB No. 6 of 2022, highlighting legal frameworks.
Interviews and observations reveal that leadership roles and regulatory support are crucial for enablers.
Strengthening employee capacity appears essential to address challenges in performance management policies.

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Qualitative analysis explores performance management challenges and supports in civil servant agencies.

Zebua et al. (2025) studied this question.

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