The COVID-19 pandemic has had a far-reaching impact on how U.S. employees should be managed, including where and when they work. This study intends to (1) explain the link between the COVID-19 pandemic and human resource management (HRM), (2) discuss HR challenges being impacted by the pandemic, and (3) suggest innovative and creative HR strategies that address those HR challenges in the post-pandemic era. This study argues that American organizations will not return to the pre-pandemic work situation and that the current “new normal” situation requires them to rethink and redefine their HR policies and practices. The implications and directions for future research are also discussed.
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Tessema et al. (2024) studied this question.
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