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October 12, 2025

The Influence of Work Discipline and Professionalism on the Quality of Public Services at the Makassar City Employment Service

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Authors

JJumainiAAAsriati AsriatiCenderawasih UniversitySSSyarifuddin SulaimanMuhammadiyah University of Makassar

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Implication

Quantitative study shows work discipline and professionalism significantly improve public services, indicating effective management.

Key Points

  • Work discipline significantly impacts the quality of public services at the Makassar City Employment Service, enhancing service delivery.
  • Professionalism has a positive influence on service quality, with a significance level of 0.001, showing its importance in public service sectors.
  • This analysis employed questionnaires and multiple linear regression to assess the contributions of work discipline and professionalism.
  • Overall, findings support the conclusion that both work discipline and professionalism are vital for improving service quality in government institutions.

Cite This Study

Jumaini et al. (2024) studied this question.

synapsesocial.com/papers/68eb6f7ceea689731b30042fhttps://doi.org/10.54065/ijed.4.2.2024.281
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Also Consider

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