Analysis reveals enhanced consumer confidence and satisfaction using AI virtual try-on technologies, indicating impact on brand loyalty.
Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems. Examples of AI applications include expert systems, natural language processing, machine vision and speech recognition. As the hype around AI has accelerated, vendors have scrambled to promote how their products and services incorporate it. AI requires specialized hardware and software for writing and training machine learning algorithms. AI systems work by ingesting large amounts of labelled training data, analyzing that data for correlations and patterns, and using these patterns to make predictions about future states. Virtual try on clothes, shoes, accessories helps customers to customizetheir outfits to suit different styles andoccasions which enrich the fashion experience. The fashion-forward trendsetters or makeup enthusiasts exploreproducts online using virtual try-ons andfamiliarize themselves with the outfit. Virtual try-on help consumers to select accessories complementing their style. AI driven virtual try-on offer a dynamicandimmersive way for customers to interact with fashion. The advanced technologyreduces the hassle of returns andbuildscustomer confidence, brand’s loyaltyandsales. Virtual try-on have redefinedthewayconsumers experience and interact withfashion in the digital age. These innovativetechnologies bridge the gap betweenonlineshopping and the tactile nature of traditional in-store shopping. This article represents theperceived usefulness experiencedbyconsumers after using virtual try-ons.
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Jayaram et al. (2025) studied this question.
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