Synapse
⌘+K
Synapse
PulseExploreClubsResearchersJournals
Instagram
HomeClubsExplore
October 15, 2025Journal of Information & Knowledge Management

Knowledge Management and Tourist Satisfaction in Smart Tourism: Mediating Roles of Personalisation and Participation

View Full Paper
Ask AI
Bookmark
Share

Authors

YLYuehong Liu

Discussion

Loading...

Member takes

Overview

This analysis of 315 tourists shows knowledge sharing boosts satisfaction by enhancing personalisation and participation.

Key Points

  • Knowledge behaviour significantly improves tourist satisfaction in smart tourism environments, directly influencing experiences.
  • The study reveals that personalisation and participation play crucial mediating roles, enhancing overall tourist satisfaction.
  • Utilizing structural equation modelling (SEM), results highlight the positive impacts of knowledge management strategies on user engagement.
  • These findings suggest the need for digital platforms to integrate intelligent recommendations and co-creation to drive satisfaction.

Cite This Study

Yuehong Liu (2025) studied this question.

synapsesocial.com/papers/68ef858cc6a308ba0635554ahttps://doi.org/10.1142/s0219649225501102
View Full Paper
Ask AI
Bookmark
Share

Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1ANALYSIS OF THE EFFECT OF SMART TOURISM TECHNOLOGY AND MEMORABLE TOURIST EXPERIENCE ON TOURIST LOYALTY WITH TOURIST SATISFACTION AS A MEDIATING VARIABLE2024
  2. 2Investigating the Impact of Smart Tourism Technologies on Tourist Satisfaction, Engagement & Image and with the Mediation of Memorable Tourist Experience2024 · 2 citations
  3. 3Exploring Tourist Satisfaction and Behavioral Intentions in the Context of Smart Tourism Technologies2026
  4. 4Smart Tourism Technologies and Tourist Experience: The Role of Digital Safety and Convenience in Shaping Satisfaction and Behavioral Intentions2026
  5. 5Determinants of Smart Tourism Tourist Satisfaction from Sustainable Development Perspective: Empirical Analysis Based on Datong City2025