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Quantitative survey revealed transformational leadership improves job satisfaction and commitment in employees, indicating the need for people-oriented management.
This study examined employee perceptions of effective leadership and management styles within Ghanaian organizations and the subsequent impact on employee attitudes. Using a quantitative cross-sectional survey design, data were collected from 380 employees across various sectors, including banking, telecommunications, public services, and manufacturing. Structured questionnaires measured respondents' demographic characteristics, their perceptions of leadership styles (including transformational, transactional, and laissez-faire), and key work attitudes such as job satisfaction, organizational commitment, and turnover intention. Data were analyzed using descriptive statistics, correlation analysis, and multiple regression. The findings revealed that transformational leadership was the most strongly perceived style associated with positive employee attitudes, exhibiting significant positive correlations with job satisfaction and organizational commitment, and a negative correlation with turnover intention. Transactional leadership also showed a positive, though weaker, relationship with job satisfaction. Demographic factors, including employee age and tenure, significantly influenced these perceptions. The study underscores the importance of culturally attuned, people-oriented leadership approaches in the Ghanaian context and offers insights for developing leadership capacity to enhance employee engagement and organizational performance.
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Jemima N. A. A. Lomotey (2025) studied this question.
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