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This research aims to explore how work motivation influences organizational citizenship behavior through job satisfaction.

The Effect of Work Motivation on Organizational Citizenship Behavior Through Job Satisfaction as a Mediation Variable

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This research aims to explore how work motivation influences organizational citizenship behavior through job satisfaction.
Explanatory research design used
Sample of 306 non-managerial employees from PT Karya Usaha Baru
Data collected via online questionnaires
Data analyzed using path analysis method
Servant leadership positively affects organizational citizenship behavior
Work motivation positively impacts organizational citizenship behavior
Servant leadership enhances job satisfaction
Higher work motivation is linked to greater job satisfaction
Job satisfaction significantly influences organizational citizenship behavior
Job satisfaction partially mediates the relationship between servant leadership and organizational citizenship behavior
Job satisfaction also mediates the relationship between work motivation and organizational citizenship behavior

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Explanatory research analyzes work motivation's effect on organizational citizenship behavior, highlighting the role of job satisfaction.

Saputra et al. (2026) studied this question.

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