The Effect of Core Competencies of the Students from Airline Service on Academic Achievement and Learning Satisfaction: Focused on the Subjects Applied by Mentoring Learning

Key Points

• The study aims to analyze how core competencies like interpersonal and communication skills affect academic achievement and learning satisfaction through mentoring.
• Applied mentoring learning method in an airline service course over 15 sessions, with 6 mentoring-focused classes.
• Utilized peer mentoring, discussions, and role-plays to enhance student participation and academic effectiveness.
• Conducted statistical analyses using SPSS 20.0, including factor analysis, reliability analysis, and regression analysis.
• Interpersonal and communication skills positively influenced both academic achievement and learning satisfaction.
• Problem-solving skills did not show a significant impact on academic achievement or learning satisfaction.
• Specific areas of interpersonal skills and effective communication positively affected outcomes.
• Qualitative analysis of student reflections provided deeper insights into the statistical findings.