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The study aims to evaluate how artificial intelligence can transform library services.

Remodeling Library Services through Artificial Intelligence

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The study aims to evaluate how artificial intelligence can transform library services.
Conducted qualitative analysis of ten key studies published from 2020 to 2025
Focused on studies from Africa, Asia, and Europe
Explored areas such as user experience, services, data analysis, and AI literacy
Chatbots significantly improved service delivery by offering real-time assistance
Librarians perceive AI as a valuable tool for enhancing library services
AI increases user satisfaction but requires structured support and policies for effective implementation

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Qualitative analysis highlights AI's effectiveness in enhancing user experience in libraries, suggesting its potential benefits.

Akinola et al. (2026) studied this question.

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