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April 10, 2026Open Access

Customers' Perception On Digital Banking Activities And Affecting Factors: A Study In The Banking Context Of India₄12

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Authors

DVDr. Thokala Vijayakumar

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Overview

Explores how customers perceive digital banking in India, suggesting key factors that influence acceptance.

Key Points

  • The study aims to explore customers' perceptions of digital banking activities and identify the factors influencing their acceptance and usage.
  • Conducted a structured questionnaire survey with 80 respondents from diverse demographics.
  • Analyzed data using multiple regression to assess the impact of various factors on banking activities.
  • Identified key drivers that significantly influence customer perception and satisfaction in digital banking.
  • Found a positive correlation between technological innovation and customer acceptance.

Cite This Study

Dr. Thokala Vijayakumar (2026) studied this question.

synapsesocial.com/papers/69d896676c1944d70ce07de7https://doi.org/10.5281/zenodo.19467921
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Customer Satisfaction Towards Digital Banking Services2026
  2. 2THE IMPACT OF DIGITAL BANKING ON CUSTOMER SATISFACTION: INSIGHTS FROM DELHI2026
  3. 3Impact Of Social Media On Culture And Lifestyle2026
  4. 4A Study on the Impact of Digital Transformation in the Banking Sector on Customer’s Experience2024
  5. 5Impact of Digitalization on Personal Banking Services2024