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May 6, 2026SensorsOpen Access

Ontology-Driven and Human-Centric Digital Twins in Hospitality: A Survey and Research Agenda

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Authors

DMDesiree Manzano-FarrayMSMoises Segura-CedresCACarmen Lidia Aguiar-Castillo

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Overview

Survey analyzes Digital Twins in tourism, revealing gaps in human integration and governance, indicating a need for Social Digital Twins.

Key Points

  • This research examines the application of Digital Twins in tourism and hospitality and identifies key research gaps.
  • Systematic literature review of 42 studies on Digital Twins applications.
  • Classification based on application level, twin focus, architectural approach, and human integration.
  • Comparative taxonomy of current systems.
  • Dominance of destination- and facility-level Digital Twins identified.
  • Limited focus on human-centered models in current implementations.
  • Prevalent use of varied sensing technologies with inadequate attention to interoperability.

Cite This Study

Manzano-Farray et al. (2026) studied this question.

synapsesocial.com/papers/69fa979b04f884e66b531717https://doi.org/10.3390/s26092764
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