What question did this study set out to answer?

The aim is to explore how sociodemographic factors influence patient satisfaction with outpatient services in China.

Outpatient Satisfaction with Tertiary Hospitals in China: The Role of Sociodemographic Characteristics

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Randomized trial examines patient satisfaction in tertiary hospitals, suggesting demographics affect experiences.

The aim is to explore how sociodemographic factors influence patient satisfaction with outpatient services in China.
Analysis of 28,760 outpatient survey responses from the 2017 China National Patient Survey.
Study includes data from 136 tertiary hospitals across 31 provinces.
Statistical analysis employed multilevel logistic regression with fixed hospital effects.
Migrant patients, those with high income and education, reported the lowest overall satisfaction.
Higher age correlated with decreased satisfaction in process management and affordability domains.
High-income and high-education outpatients scored lower in satisfaction regarding the hospital environment.

Hu et al. (2019) studied this question.

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