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July 14, 2026International Journal of Management Practice

Determinants of patient revisit intention in Indian private hospitals: an empirical S-O-R model using SEM

Arunika Bhadra Fedric Kujur Saileswar Ghosh

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Key Points

To identify the factors influencing patient revisit intention in private hospitals in India using an S-O-R model.
employs a structural equation modeling approach
analyzes data from patients visiting private hospitals in India
utilizes an empirical model to evaluate determinants
identifies significant determinants of revisit intention such as service quality and patient satisfaction
reveals a positive correlation between patient experience and their likelihood to revisit
suggests implications for hospital management to enhance patient retention strategies

Implication

Empirical model analyzes factors influencing revisit intention in Indian private hospitals, suggesting improvements for patient retention.

Abstract

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Cite This Study

Bhadra et al. (2026) studied this question.

synapsesocial.com/papers/6a58752d2b46c88ba9ad0fef https://doi.org/10.1504/ijmp.2027.10079937

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Keep reading

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

1Factors affecting revisit intention in outpatient care in private hospital in Indonesia: Narrative Review2025 · 1 citations
2ANTECEDENTS OF REVISIT INTENTIONS ON HOSPITAL CHOICE IN THE DEVELOPING COUNTRY: A SEM ANALYSIS2024 · 1 citations
3Understanding outpatients’ intention to revisit a hospital: a study using theory of planned behavior and satisfaction in an Indonesian hospital2025 · 5 citations
4Development of Patient Satisfaction Model in Gastrointestinal Endoscopic Procedures in Indonesia2024
5Analysis Of The Influence Of Brand Equity And Social Media On Revisit Decision With Intention To Revisit As A Mediation Variable In Yarsi Teeth And Mouth Hospital2024 · 1 citations

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