Exploring the Nexus Between Dynamic Capabilities, Digital Leadership, and Sustainable Competitive Advantage in Jordanian Private Universities

This study investigates the relationships between ambidexterity, career resilience, knowledge-management systems, digital leadership and sustainable competitive advantage in private higher education institutions in Jordan. The design used in the survey was quantitative/cross-sectional. Proportional stratified random sampling was used to gather data from faculty members from 14 private higher education institutions. A total of 400 questionnaires were sent, with 346 completed and 331 completed cases retained for the final estimation using PLS-SEM in SmartPLS after screening for completeness. The results show that career resilience, knowledge-management systems, and digital leadership have direct positive relationships with the outcome, while ambidexterity has no direct relationship with the outcome. Ambidexterity, career resilience, and knowledge-management systems are positively associated with digital leadership. Ambidexterity is mediated indirectly only in digital leadership, whereas knowledge-management systems are partially mediated in digital leadership. The results indicate that digital leadership can act as an integrating process that links capabilities. The results of the study are presented as associations and not as cause and effect, as the study is cross-sectional and a single questionnaire and respondent source are used.