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August 11, 2025International Journal of Current Science Research and ReviewOpen Access

The Analysis of Job Satisfaction and Employee Experience on Turnover Intention in Telecommunication Service Companies

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Authors

APAditya PermanaBinus UniversityHFHary FebriansyahBandung Institute of Technology

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Implication

Quantitative analysis reveals job satisfaction affects turnover intention in PT XYZ employees, suggesting areas for improvement.

Key Points

  • Job satisfaction and employee experience both negatively correlate with turnover intention, indicating risks for retention.
  • Descriptive statistics show job satisfaction scored a mean of 3.24, while turnover intention had a mean of 2.14, highlighting retention concerns.
  • Analysis utilized a quantitative method with 45 respondents, applying Pearson correlation and multiple linear regression on job satisfaction and experience.
  • Improvement in compensation, recognition, and career growth may help mitigate turnover risks at PT XYZ.

Cite This Study

Permana et al. (2025) studied this question.

synapsesocial.com/papers/68a35efb0a429f79733287e5https://doi.org/10.47191/ijcsrr/v8-i7-41
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1The Influence of Organizational Commitment, Work-Family Conflict and Job Satisfaction on Turnover Intention at PT. XYZ2025
  2. 2The Influence of Job Satisfaction, Organizational Commitment, and Employee Engagement on Turnover Intention2025
  3. 3THE The Effect Of Work Stress And Job Insecurity On Turnover Intention With Organizational Commitment As An Intervening At Pt "Xyz"2024
  4. 4Analysis of Turnover Intention in terms of Job Satisfaction, Job Stress, and Social Work Environment PT XYZ2024 · 1 citations
  5. 5EMPLOYEE RETENTION STRATEGY: ANALYSING THE INFLUENCE OF CAREER DEVELOPMENT, COMPENSATION, AND JOB SATISFACTION ON TURNOVER INTENTION2025