Industrial relations management practice and performance of tertiary institutions in Enugu State Nigeria

The study examined effect of industrial relations management practices on the performance of tertiary institutions in Enugu State. Survey research design was adopted. The population of the study was 11802. Taro Yamani statistical sampling formula was employed to determine the sample size of 387 for the study. The hypotheses were tested using t-test analysis. The findings revealed that expressive participatory management practices had a significant positive effect on the efficiency of tertiary institutions in Enugu State (where t-calculated = 7.39 is higher than the t-table value = 2.776, that employment practices had a significant positive effect on quality of service of tertiary institutions in Enugu State (t-calculated= 6.93 is higher than the t-table = 2.776) and that disengagement practices had a significant positive effect on the efficiency of tertiary institutions in Enugu State ( where the t-value =11.20, whereas the t-table value = 2.77). The study concluded that expressive participatory management, employment practices and disengagement practices influenced the performance of tertiary institutions in Enugu State. The study recommended among others that since industrial democracy effect the performance of tertiary institutions, management should give more room for unions in the organisation to air their views and try as much as possible to align the needs of the employees to that of the institutions so to improve on service delivery