Design and Build a Health Test Payment Application at UPTD Banjarmasin City Health Laboratory

Efficient and transparent health services are essential to improve the quality of services in health institutions. The Banjarmasin City Health Laboratory UPTD is currently still using a manual payment system which is prone to administrative errors and takes a long time. This research aims to design and develop a web-based application for a health test payment system to improve efficiency and transparency. The method used in this study is a system design and development approach, where the process begins with needs analysis, design, development, and system testing. The results show that web-based applications are able to speed up the payment process, reduce recording errors, and make it easier to create transparent payment reports. This application also increases patient satisfaction by providing easy access to payments. However, there are gaps in this study related to large-scale system testing and the implementation of more sophisticated security protocols to optimally protect patient data. Further research needs to overcome these shortcomings by improving the data security aspect and conducting further evaluation of the use of the system in daily operations.