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March 6, 2026Evidence-based HRM a Global Forum for Empirical Scholarship

Burnout in the digital age: the hidden cost of 24/7 business connectivity

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Authors

AHAbid HussainUniversity of LahoreMEMuhammad EhsanSouthwest Jiaotong UniversityJSJing SongSouthwest Jiaotong University

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Implication

Quantitative correlational study finds increased burnout in employees due to after-hours connectivity expectations, suggesting work-life balance improvement.

Key Points

  • Examine the effect of after-hours connectivity on burnout among full-time employees in China, focusing on work-life balance as a mediating factor.
  • Quantitative correlational design
  • Data collected from 300 full-time employees via surveys on WeChat, QQ, Weibo, and Douyin
  • Used Maslach Burnout Inventory, Work–Life Balance Scale, and custom scales for connectivity
  • Frequent after-hours communication significantly increases burnout
  • Constant availability expectations contribute to burnout both directly and indirectly
  • Reduced work-life balance mediates the relationship between connectivity and burnout

Cite This Study

Hussain et al. (2026) studied this question.

synapsesocial.com/papers/69aa7096531e4c4a9ff5a7f1https://doi.org/10.1108/ebhrm-09-2025-0408
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