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The study investigates how workload and leadership influence civil servant performance with a focus on the role of organizational culture.

August 3, 2026Open Access

Determinants of Civil Servant Performance in Public Organizations: Examining the Moderating Effect of Organizational Culture on Workload–Leadership Relationships

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The study investigates how workload and leadership influence civil servant performance with a focus on the role of organizational culture.
Quantitative approach using an explanatory survey design
Census technique applied to 52 ASN employees at Bappeda Jember Regency
Data collected through questionnaires and analyzed using multiple linear regression and Moderated Regression Analysis (MRA)
Workload positively and significantly impacts ASN performance
Leadership does not significantly affect ASN performance
Organizational culture significantly moderates the effects of both workload and leadership on ASN performance

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Quantitative study explores how workload and leadership affect civil servant performance, highlighting the role of organizational culture.

Tyahyono et al. (2026) studied this question.

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Quantitative study explores how workload and leadership affect civil servant performance, highlighting the role of organizational culture.