The system of public civil service is the foundation that ensures the implementation of the state's functions and the quality of public services provided. To maintain the competitiveness and efficiency of the state, the competence, professionalism, and objectivity of its personnel are of utmost importance. Personnel technologies, which are a set of targeted methods for influencing personnel, have their own specific features in the public service, which are determined by strict legal regulations, hierarchy, and the public nature of activities, distinguishing them from the approaches used in the private sector. Due to the active digital transformation of the state apparatus and the introduction of artificial intelligence, the issues of personnel procedures are reaching a qualitatively new level, making this topic particularly relevant for development and further scientific analysis.
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Esikova et al. (2026) studied this question.
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